Free UK Mainland Delivery

Once you’ve placed an order, we strive to deliver it to your door within 7 days although many rugs are much faster than 7 days please see the specific rug page to find out. We also offer free delivery to addresses in mainland UK but see below for some Scottish postcodes with a charge (see full terms and conditions).

Standard Delivery under 7 Days

Standard delivery to any UK mainland address is free and usually takes under 7 days, see the specific rug page for exact details . Standard deliveries take place Monday to Friday between 8am and 6pm. 

Non UK Mainland Delivery Costs

Delivery to the following places will incur extra delivery costs that will be calculated automatically at checkout:

LocationCost
Isle of Man £24.99
Northern Ireland £9.99
Isle of Wight £9.99
Jersey & Guernsey £49.99
Remote Scottish Islands including Shetland and Orkney  £24.99

More About Deliveries to Scotland

All deliveries to the following Scottish postcodes will be charged at £9.99 per delivery:

AB, DD, DG, IV, KW, PA

Tracking Your Delivery

When your rug is ready to go,  we’ll email you to let you know so that you can make arrangements for its arrival.

Special Instructions

You may want your rug delivered to an alternative address to your billing address - maybe your work address or a neighbour’s address? Just let us know and we will be happy to arrange this for you.

Missed the 1st Delivery Attempt?

Call the number on the courier card and arrange for a re-delivery at a time to suit you, free of charge.

Delivery Times on Special Order/Made to Measure Rugs

Delivery on special order or made to measure items will take longer, approximately 12-16 weeks from order to delivery. These times are flexible depending on the rug purchased but we will always keep you informed on the progress of your order. 

Standard Timed UK Deliveries

We also offer timed deliveries on standard UK mainland items as follows on the day of delivery:

On day of delivery before 9am £25.00

On day of delivery before 10.30am £15.00

On day of delivery before 12am £10.00

Saturday delivery £35.00

Please contact us directly if you require a standard timed UK delivery