Free UK Mainland Delivery
Once you’ve placed an order, we strive to deliver it to your door within 7 - 14 days. We also offer free delivery to any address in mainland UK (see full terms and conditions).
Standard Delivery 7-14 Days
Standard delivery to any UK mainland address is free and usually takes between 7 and 14 days. Standard deliveries take place Monday to Friday between 8am and 6pm.
Non UK Mainland Delivery Costs
Delivery to the following places will incur extra delivery costs that will be calculated automatically at checkout:
|Isle of Man||£70.00|
|Republic of Ireland||£40.00|
|Isle of Wight||£20.00|
|Jersey & Guernsey||£70.00|
|Remote Scottish Islands including Shetland and Orkney||£70.00|
More About Deliveries to Scotland
All deliveries to the following Scottish postcodes will be charged at £20 per delivery:
AB, DD, DG9, IV1 and IV2 (All other IV postcodes will be charged between £50 and £70 per delivery depending on the exact postcode) PH1-14 (All other PH postcodes will be charged at £50 per delivery)
All deliveries to the following Scottish postcodes will be charged at £50 per delivery
KW1-14; IV3+; PA20-40; PH15+
All deliveries to the following Scottish postcodes will be charged at £70 per delivery
HS; IV41-49; IV55 and IV56; KA27 and KA28; PA41-49 PA60-78 and PA80; KW15-17
Tracking Your Delivery
When your rug is ready to go, we’ll email you to let you know so that you can make arrangements for its arrival.
You may want your rug delivered to an alternative address to your billing address - maybe your work address or a neighbour’s address? Just let us know and we will be happy to arrange this for you.
Missed the 1st Delivery Attempt?
Call the number on the courier card and arrange for a re-delivery at a time to suit you, free of charge.
Delivery Times on Special Order/Made to Measure Rugs
Delivery on special order or made to measure items will take longer, approximately 12-16 weeks from order to delivery. These times are flexible depending on the rug purchased but we will always keep you informed on the progress of your order.
Standard Timed UK Deliveries
We also offer timed deliveries on standard UK mainland items as follows:
Next working day before 9am £25.00
Next working day before 10.30am £15.00
Next working day before 12am £10.00
Saturday delivery £35.00
Please contact us directly if you require a standard timed UK delivery